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Support
At Micro Merchant Systems, Inc we believe it does not suffice to simply provide quality products, but it is also necessary to provide world class support. As a result, we have developed a superior level of customer care! Our friendly and motivated team of professionals is constantly available to decipher all your software and hardware queries in a simple, speedy and knowledgeable manner.

From the moment you become our customer, you can rest assured our company will be by your side, attending to all your needs:
Installation
  When purchasing our products, a technician will be dispatched to your pharmacy. He will install the products as well as educate your staff on their basic features and proper usage. This enables you to properly integrate our products to your pharmacy, as well as enjoy their benefits right away
Offsite Support
  By simply using your telephone or email, you may contact our company for Daily System Support. Our representatives are trained to understand your problem, and quickly devise a solution so that you may resume your pharmacy affairs as soon as possible
Onsite Support:
  In the event your hardware/software problem cannot be solved offsite, we will send out a technician to your location for a more hands on approach. At Micro Merchant Systems, Inc we won't rest until your problem is solved!
Operation
 
You may contact our company through Phone Or Email
Phone #: (516)408-3999
  (866)495-3999
Fax: (516)408-3992
Email: support@micromerchantsys.com
Our Hours Of Operation are (Eastern Time)
Mon-Fri: 9 AM -9 PM

Sat:

10 AM -5 PM

  

We understand there are times outside of the support hours when you need help. Our phone system has an option to allow you to leave a message during off hours for urgent needs. Rest assured that we will be there to help you when you need us.

Need a Demo ?
Onsite Demos are free, and are conveniently conducted at the time and place of your choosing.
So schedule an appointment today call us at (866) 495-3999
or email us at
sales@micromerchantsys.com
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