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Entry Level Tech Support Associate
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Entry level Tech Support Associate to provide Software/Hardware support on the phone. Good troubleshooting and communication skills is a must. Should have good understanding of Windows XP, PC Hardware, Anti-Virus/Virus removal, Peer to Peer Windows Networking, Routers and Firewalls. Understanding of Pharmacy Business or Insurance processing is a plus.- Strong troubleshooting and communications skills.
- Windows XP certification or A+ certification preferred.
- Strong knowledge of Windows environment.
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Senior Tech Support Associate
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Senior Tecgh Support Associate to provide Level II support and handle escalated calls. Must have 3+ years expereince in providing Tech Support in a dynamic and fast paced environment. Advanced knowledge of PC hardware, Operating systems (Windows) and Networking required. Pharmacy or Insurance processing related expereince is a plus.
- At-least 3+ years experience in provide Tech Support to end users in a fast paced environment.
- BS in Information systems related field required.
- Excellent troubleshooting and communication sklls.
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PrimeRx, our core product, is absolutely essential to every pharmacy! PrimeRx uniquely combines its user friendly features with the support of the Windows backbone. This strong combination generates a program that is not only
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